About Ecopoly

We are very concerned about the environment at Polyethics Industries and we are committed to reducing our carbon footprint in three main categories over the next three year period.

SOLID WASTE – We re-use 100% of all the waste created in our manufacturing process and we recycle that waste in our own facility. It has always been our goal to have zero waste from our manufacturing operations and we have achieved this goal for the past 21 years. We have reduced the solid waste that is created within our office environment and our employee break areas by the end of 2016 from their current levels. We will achieve this reduction through smarter purchases and increased recycling efforts by both our company and our local municipalities.

WATER – We do not use any water in our manufacturing process at all. Over the past two years we have replaced all of our gardens with plants and shrubs that do not require watering. The only water we use is in our washrooms and in our employee rest areas. We replaced all of our toilets with low flush units. We have reduce our overall water consumption by up to 20% since 2016 by replacing urinals and other fixtures with motion sensor activated fixtures.

GREENHOUSE GAS EMISSIONS (GHG) – We are proud to declare that our manufacturing process does not have any emissions. A kg of raw material used in our facility makes a kg of finished goods without any by-products. However, we do rely heavily on electricity in our business and the power generation facilities in Ontario still rely heavily on coal for production. In the past year we have fully covered our 80,000 sq. ft. manufacturing plant in Orillia, Ontario with solar panels that are part of the smart fit program. While the power is sold back to the grid and we in turn buy our power from the grid, we are doing our part to provide green power to all consumers. We have lowered our GHG impact on the environment by at least 20% since 2016. We will continue to look for ways to reduce our power consumption by moving to upgrades in our lighting, installing more timers and motion sensors, and most of all, purchasing some of our power through a green power supplier. We believe we can offset the increased cost of buying some green power by reducing our consumption.

Our commitment to the environment will not end with these reductions. As technologies permit we will upgrade our processes to reduce consumption of all items used in our factories.

Providing Goods and Services to People with Disabilities

Polyethics Industries Inc. is committed to excellence in serving all customers including people with disabilities.

Assistive devices

We will ensure that our staff are trained and familiar with various assistive devices we have on site or that we provide that may be used by customers with disabilities while accessing our goods or services.

Communication

We will communicate with people with disabilities in ways that take into account their disability.

Service animals

We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

Support persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.

Notice of temporary disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities in the reception area, Polyethics Industries Inc. will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

The notice will be placed at the main entrance.

Training

Polyethics Industries Inc. will provide training to employees, volunteers and others who deal with the public or other third parties on our behalf. Training will also be provided to people involved in the development of policies, plans, practices and procedures related to the provision of our goods and services.

Individuals in the following positions will be trained:

Managers, customer service representatives, accounting services, and reception staff

This training will be provided to staff  within 2 weeks of hire.

Training will include:

• An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard
• Polyethics Industries Inc.’s plan related to the customer service standard.
• How to interact and communicate with people with various types of disabilities
• How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person
• What to do if a person with a disability is having difficulty in accessing Polyethics Industries Inc.’s goods and services

Staff will also be trained when changes are made to your accessible customer service plan.

Feedback process

Customers who wish to provide feedback on the way Polyethics Industries Inc. provides goods and services to people with disabilities can write, email or phone. All feedback, including complaints, will be directed to Mark Verelli, CFO/Office Manager by clicking here. Customers can expect to hear back in  7 days.

Notice of availability

Polyethics Industries Inc.  will notify the public that our policies are available upon request by providing notice in reception, and posting on our website www.polyethics.com

Modifications to this or other policies

Any policy of EcoPoly STW that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.